A few months ago, Bellewave advertised that they have free facials due to their grand opening at Taipan. Of course I signed up for it as I love facials.
The representative called me to confirm with me about the free facial and then she contacted me on WhatsApp so we could arrange for a facial appointment.. I asked how long would the free facial session be and she told me it was 2 hours. Woohoo! So I booked an appointment with Bellewave.
Upon arriving at the salon, the woman at the counter told me there wasn’t any free facial. I showed her the Whatsapp chat and she insisted there wasn’t any free facial session. She told me that first trial facial would cost RM48.
What a waste of time! Why lie if you couldn’t provide the service? RM48 for a first trial is reasonable but I don’t want to pay for it because I had been promised a free facial.
I will never go for a facial at Bellewave because if they can lie about this, they could lie about a hell a lot more things. Just imagine, going for a facial that costs RM100 and then they top up many things without informing you of the price and finally charge you RM300. I have heard that happening at beauty or slimming centres before, so be careful.
The representative called me to confirm with me about the free facial and then she contacted me on WhatsApp so we could arrange for a facial appointment.. I asked how long would the free facial session be and she told me it was 2 hours. Woohoo! So I booked an appointment with Bellewave.
Upon arriving at the salon, the woman at the counter told me there wasn’t any free facial. I showed her the Whatsapp chat and she insisted there wasn’t any free facial session. She told me that first trial facial would cost RM48.
What a waste of time! Why lie if you couldn’t provide the service? RM48 for a first trial is reasonable but I don’t want to pay for it because I had been promised a free facial.
I will never go for a facial at Bellewave because if they can lie about this, they could lie about a hell a lot more things. Just imagine, going for a facial that costs RM100 and then they top up many things without informing you of the price and finally charge you RM300. I have heard that happening at beauty or slimming centres before, so be careful.
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